Solving Today’s Mental
Health Crisis
According to the Kaiser Family Foundation, more than 40% of adults in the United States reported symptoms of mental health and substance use disorders in 2021 – roughly a four-fold increase from pre-COVID statistics. For a variety of reasons, many suffered silently without screening or treatment until the mental health or other disease ravaged their lives and drove them to an emergency room – after which they were often forced to wait days or weeks for follow-up appointments. Unfortunately, during that wait, many chose to abandon mental health care due to disease stigma, resource challenges, or disorientation.
The Statistics for Patients with Behavioral Health Issues are Staggering
- 8X More Likely to Use Emergency Rooms
- 3.5X Higher Health Costs
- Only 1 in 5 are Diagnosed
- Only 1 in 20 Receive Treatment
It doesn’t have to be this way.

Real People. Technology Enabled.
Our ONEcare networks provide cloud-based e-referral, care navigation, and mobile patient engagement tools all connected to our Clinical Intelligence Engine; the “brain” that is constantly looking for risk factors, gaps, and adverse trends that allow ONEcare providers to anticipate and avoid a patient crisis rather than simply react to one.
Here’s what’s included:
- Data Aggregation/Analytics
- Care Coordination/Navigation
- e-Referrals, Scheduling, & Tracking
- Care Management
- Member/Patient Engagement Apps
Strategy And Management Services
Expertise in behavioral health comes with a lot of scar tissue and lessons learned. Over the years, we have been honored to partner with legislative, policy, and industry leaders to better integrate payment policies, benefit design, medical/clinical management, and analytic infrastructure within the healthcare system. With unique knowledge in behavioral health condition identification and risk stratification, network assemblage and governance, and alternative payment models (APMs), we have helped guide legislative and public policy that modernizes multi-disciplinary care delivery for the future. Some examples of our work:
- Developed data normalization and risk stratification algorithms using laboratory, census, and hospital claims in a data-restricted environment. The risk modeler successfully identified and documented multifactorial risk elements driving 30/60/180-day admission and readmission risk.
- Designed and implemented transitional care management programs leveraging existing CPT codes to better support 7/30-day treatment engagement. Incorporated peer and social care organizations to destigmatize illness and remove life obstacles to treatment adherence.
- Facilitated inter-organizational (federal, state, county, legislative, hospital, social, and provider) workgroups to identify care transition friction and roadblocks. Worked with parties to streamline patient and partner communications from “factorials to forms,” resulting in a 50% improvement in 14-day appointment show rates.
- Designed and implemented novel ISOC quality improvement initiatives, including CONVERT ED opiate use detection and Suboxone induction, and pre-discharge PatientLINK virtual care team introductions.