Diverse group of healthcare professionals and a wheelchair user collaborating around a laptop in an accessible healthcare setting.

Accessibility Statement

Creating a more accessible experience for everyone.

Alera Health is committed to ensuring digital accessibility for people of all abilities. 

We continually work to improve the experience for everyone and apply relevant accessibility standards across our website.

OUR COMMITMENT

Accessibility Is an Ongoing Effort

At Alera Health, our work is centered on creating stronger connections between people, providers, and systems of care. We believe access to clear, useful information is an important part of that commitment.

We are continually working to improve the accessibility and usability of our website and strive to align our digital experience with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Working Toward Accessible Experiences

Accessibility Standards

We strive to align our digital experience with WCAG 2.1 Level AA standards, helping ensure our website is easier to navigate, understand, and use for people of all abilities.

Ongoing Review & Improvement

Accessibility is an ongoing effort. We regularly review our website, identify opportunities for improvement, and make updates as our content, technology, and digital experiences continue to evolve.

Inclusive Access & Feedback

We want everyone to have meaningful access to the information we provide. We welcome feedback about accessibility barriers and use those experiences to help identify and address areas where improvements may be needed.

You ask, we answer

Accessibility FAQs

Alera Health strives to align its website with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These internationally recognized guidelines provide recommendations for making digital content more accessible to people with a wide range of abilities and assistive technology needs.

If you experience difficulty accessing information, navigating a page, using a website feature, or interacting with content on our website, please let us know. We want visitors to be able to access the information they need and will make reasonable efforts to address accessibility barriers that are brought to our attention.

If you encounter an accessibility barrier on alerahealth.com, please contact us and describe the issue you experienced, including the webpage or feature involved when possible.

Email: info@alerahealth.com
Phone: 1-910-983-2191

Providing details about the issue and the technology or assistive tool you were using, if applicable, can help us better understand and address the concern.

Yes. Digital accessibility is an ongoing effort. As our website, technology, and content evolve, we will continue reviewing accessibility and identifying opportunities to improve the experience for our visitors.

Need Assistance?

If you need assistance accessing information on our website or would like to report an accessibility concern, please contact Alera Health.

Email: info@alerahealth.com
Phone: 1-910-983-2191

We value your feedback as we continue working to provide an accessible and inclusive digital experience.

Customer support representative wearing a headset and assisting a user from a modern office workspace.